Spocket Reviews
Spocket Customer Reviews (8)
- Most recent
- Oldest
Spocket Customer’s Q&A
Spocket Features and Benefits
Spocket.co is a leading dropshipping platform that offers a range of features and benefits:
- Product Sourcing: Simplifies the process of finding and importing products.
- Extensive Product Catalog: Offers a vast catalog of high-quality products from suppliers in the United States and the European Union.
- Order Fulfillment Automation: Allows easy fulfillment of orders with one click.
- Quality Suppliers and Reliable Shipping: Ensures reliable products and competitive pricing plans.
- Branding and Customization Options: Enables creation of custom invoices and inclusion of branding on the packaging.
- Competitive Pricing and Profit Margin: Offers competitive pricing plans.
- Seamless Integration with E-commerce Platforms: Integrated with Shopify, BigCommerce, Wix, WooCommerce, Aliexpress, Squarespace, Ecwid, and Square.
These features make Spocket.co a solid choice for both newcomers and experienced e-commerce entrepreneurs looking to streamline their dropshipping operations.
Spocket Pricing
Spocket.co offers four pricing plans:
- Starter Plan: $39.99 per month
- Pro Plan: $59.99 per month
- Empire Plan: $99.99 per month
- Unicorn Plan: $299 per month
Each plan offers different features and benefits. The Starter Plan is ideal for those just getting started, while the Unicorn Plan offers the most features and is designed for businesses looking to scale. Always refer to the official Spocket website for the most accurate and up-to-date information.
Payment Method
Spocket.co accepts Credit Card and PayPal as payment methods for both subscription fees and orders. These methods are internationally accepted, secured by banks, and offer post-purchase safety to Spocket's merchants and suppliers. Credit cards and PayPal are widely accepted for online purchases while debit cards are not.
For subscription fees, there is an additional option to pay via Shopify.
To ensure all transactions are processed securely, Stripe is used as the payment processor to ensure PCI compliance. Stripe charges a processing fee of 2.9% + 30 cents, which is added to every successful order processed on Spocket.
Please note that these are the current payment methods and more options may be added in the future. Always refer to the official Spocket Help Center for the most accurate information.
Spocket FAQs
Spocket Alternatives
Here are the top 10 alternatives to Spocket.co:
- Printful
- ShipStation
- Gooten
- Easyship
- Sellvia
- Simple Global
- AutoDS - Automatic Dropshipping Tools
- API2Cart
- Modalyst
- Volusion eCommerce
These platforms offer various features such as dropshipping, inventory management, shipping and logistics, and more. They can be a great choice for those looking to diversify their e-commerce operations or find new solutions that better fit their needs. Always remember to do thorough research before choosing an alternative to ensure it meets all your specific requirements.
Spocket Return Policy?
Spocket.co has a unique return policy for each supplier. Many suppliers offer returns, while some may have a no-refund policy on all their orders. The return policy can be found on the bottom right corner of a product listing. It is highly recommended to check all suppliers' return policies before importing and selling products on an online store.
In extreme cases, Spocket reserves the right to overturn a supplier's return policy. Such cases include:
- The customer received a damaged or incorrect product: The customer will be required to submit photo evidence within 15 days of receiving the item. If the claim is approved, the supplier is responsible for paying the return shipping charges and for replacing or refunding the order.
- The shipment was returned to the supplier due to an incorrect address: In the case that a reshipment is required due to an address entry error on the customer's end, this additional shipping cost will be covered by the retailer.
- Missing order: In the case that a package is delivered (based on tracking number update) but the recipient claims that they did not receive the item, the recipient must submit a claim to the shipping carrier directly.
- Late order: In the case that the product has not been processed or shipped within the time frame agreed to by the supplier, and the customer wishes to cancel the order, then the supplier is responsible for refunding the order.
Please note that all payments made to Spocket are non-refundable once the payment transaction has been completed. This includes the subscription fees for their various plans. If any of the above scenarios are experienced, the issue must be reported within 15 days of receipt. Otherwise, the product is deemed delivered and satisfactory.
To request a return, exchange, or refund, make sure the customer has a valid reason to replace or return the product (e.g. defective items) and obtain evidence by requesting photos from the customer. Next, contact the Customer Support team via email or live chat and include the evidence. Handling returns is an essential part of running a business. Spocket is here to help!
How To Open A Spocket Account?
To open an account on Spocket.co, there are two options:
Option #1: Download the Spocket app or plugin to your store. It will automatically create a Spocket account once successfully installed.
Option #2: Log in to Spocket and connect your store. You can sign up directly from the website using your Google account or Facebook account for free!
After creating an account, connect your store with Spocket. If you're just starting dropshipping, there's a fantastic video that could be incredibly beneficial for launching your journey. Sign up to start your free trial now!
Remember, this is a general guide. The exact steps may vary depending on the platform of your online store. Always refer to the official Spocket Help Center for the most accurate information.